New Flyer Connect® is an exclusive and state-of-the-art telematics solution designed to give you greater and smarter oversight of your whole operation, improving bus uptime and lowering costs, without requiring more work.

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Why New Flyer Connect®?

Flexible

Easy to deploy, compatible with multiple vehicle platforms and requires minimal IT infrastructure.

Builds Strong Teams

Improve your training strategies with insightful reports that show opportunities for improved driver performance.

Secure

Protected and monitored by state-of-the-art cyber security technology.

Mobile App

Fleet information at your fingertips with the easy-to-use mobile application for iOS and Android.

Always Up To Date

Each bus has the latest software versions with secure over-the-air updates.

Features

Built-in Smart Technology

Our on-board technology communicates real-time GPS and analytic data to ensure optimal bus performance and safety.

Powerful Management Tool

New Flyer Connect® monitors all vehicle on-board controllers and systems while recording GPS location for real-time monitoring and two-way communication with buses.

Remote Access & Real-Time Alerts

No matter your location or device, the entire suite of information is accessible – with real-time event notifications sent as issues arise.

Fuel Savings

New Flyer Connect® finds fuel savings and energy efficiencies by identifying smart routes.

 

Breakdown Prevention

Knowing about a problem before it becomes a breakdown is key to successful fleet management.

Fully Customizable

Data reports are only important when the information they contain matters to you. We can adapt them to meet your specific goals and needs.

Constant Collaboration

Our Active Centre Support team monitors your fleet and sends an interactive report each week about the overall performance of your fleet.

 

I use all of the resources here (drivers, New Flyer Connect®, technicians). If something is reported, I determine the severity and whether or not to take the bus out of service. Your support is great because it’s not always that a driver sees a malfunction or trouble light come on. At times they come on and go right back off.

– Fleet Maintenance Manager

This is the bus that we were tracking for brake drag in New Flyer Connect® earlier in the week. As indicated by New Flyer Connect®, it was an issue with the four PSI switch on the rear curbside axle. In this case, New Flyer Connect® was able to save us many hours of diagnostic time in locating the root cause of this failure.

– Field Technical Service Specialist

FAQ

What vehicles can the system be installed on?

The system is compatible with a variety of vehicles and can be easily retrofitted into different transit buses, highway coaches, para-transit and even can support your SUVs and cars.

Can we replay the route of the vehicle on the map?

You can replay the vehicle route on the map. The route will include the speed and location of the vehicle at all times, as well as events that occurred on-route.

Can we change the communication interval of the units to get the location in high resolution?

The location interval can be changed according to the customer needs based upon time or distance.

Can we create an alert if a vehicle leaves a geographic area during a specific time, such as during a weekend?

You can generate alerts when vehicles leave any predefined area during any predefined schedule. These alerts can also indicate other actions, such as starting the engine inside or outside of these areas.

Is it possible to define high and low threshold sensor values and get an alert when these thresholds are crossed?

The system allows you to define a range of different sensor-related events and notifications can be sent to the relevant personnel via email.

Can we get fuel information such as consumption and fuel level in the tank?

The fuel consumption is available for all vehicles operated by transit agencies. Fuel level is available for all vehicles equipped with fuel level sensors. 

Is it possible to install a G-sensor on an old vehicle?

The G-sensor is embedded in the New Flyer Connect® MBU unit and is always available.

Is it possible to get an alert if the vehicle is operated in an inefficient way?

New Flyer Connect® can send a notification when the vehicle is performing in an inefficient way based on driving manuevers or operating conditions.

What kind of extra resources would we have to hire to support New Flyer Connect®?

With the support and training from the New Flyer Connect® team, you should not need to hire additional personnel to support the system. New Flyer Connect®is designed to be operated by the final users and provide automatic alerts to required personnel.

What kind of IT infrastructure is required to support New Flyer Connect®?

In order to use the system, all you need from your IT team is a computer with Internet Explorer and an internet connection to the New Flyer Connect® website.

Have confidence in your electric bus fleet performance.

Connect 360™ is a customizable performance dashboard that provides smart analytic reporting to expand insight and intelligence for managing your Xcelsior CHARGE™ battery-electric buses.

It provides an easy-to-read visual report for battery-electric bus and operator performance, allowing you to better understand this new technology to maximize efficiency, reliability and sustainability, and seamlessly transition to a high-performing zero-emission fleet.

Key Analytics

Real-time performance statistics are displayed in easy-to-read graphs and measurements. This helps you optimize your zero-emission bus fleet – from bus drivers and passengers, to maintenance and scheduling teams.

  • Battery state-of-charge
  • Outside air temperature trends
  • GPS location and average speeds
  • HVAC energy consumption per mile
  • Regenerative braking
  • Range achieved and remaining
  • Energy consumption (kWh/mile)

Connect 360™ is included on every new zero-emission Xcelsior CHARGE™ bus and analytics can be retrieved 24/7 via laptop, desktop, tablet, or smartphone device using the New Flyer Connect™ mobile app.

Benefits

Additional range capability with improved driver performance.

Decision-making information to optimize charging strategies.

Intelligence on how to preserve battery energy throughout the day.

Reduced operating cost and maximum fleet utilization.

Key analytics for Connect 360™ were developed through New Flyer’s Vehicle Innovation Center, North America’s first innovation lab dedicated to the exploration and advancement of bus and coach technology. To date, Connect 360™ remains the only reporting technology of its kind for battery-electric buses in North America.