As the largest transit bus manufacturer and parts distributor in North America, we have an industry leading support network made up of experienced and knowledgeable professionals, a well-stocked warehouse, and all the top brands in the industry from the leading parts OEMs.
NFI Parts is North America’s most comprehensive parts organization, providing parts, technical publications, training, and support for its OEM product lines (transit buses and motor coaches). All buses and coaches are also supported by an industry-leading comprehensive warranty, service, and support network.
NFI Parts represents the OEM product lines of New Flyer and MCI, distribution of the Setra brand and the prior acquisitions of NABI and the Orion parts business. NFI Parts brings together over 85 years of parts experience and now supports a combined fleet of 72,000 active transit buses and motor coaches. NFI Parts has grown to serve over 17,000 customers from 15 parts distribution centers throughout North America.
Parts Distribution Centers
Our strategically located Parts Distribution Centers (PDCs) allows us to efficiently serve all of our customers, reduce in-transit times, and support new initiatives such as Supply Chain Solutions.
Our Parts Distribution Center in Brampton, ON, Canada, officially opened its doors in October of 2011 as New Flyer Parts fourth distribution center.
The Aftermarket Parts Company headquarters and Delaware Distribution Center is located in Delaware, OH, USA.
Our Parts Distribution Center in Fresno, CA, USA, officially opened in May of 2009.
Our Parts Distribution Center in Kentucky officially opened in April of 2008. In July of 2013, the warehouse moved into a larger facility located in Hebron, KY, USA.
Our Parts Distribution Center located in Winnipeg, MB, Canada.
Parts Distribution Center and Headquarters located in Louisville, Kentucky
As an authorized distributor for various original equipment manufacturers (OEM), we offer parts and products at competitive prices for the transit industry. Our parts are available for New Flyer models including low-floor, high-floor, InveroTM, restyled and Xcelsior®; Orion buses; NABI buses; or other makes, models or manufacturers within your fleet. The New Flyer Parts team also promotes the use of genuine original equipment parts when replacement is required on your bus.
Working with New Flyer, you gain the advantage of our experience and leverage as an OEM supplier:
- OEM engineering support
- Specialized team of inventory planning professionals
- Industry-leading distribution network
- Widest assortment of OEM parts for the transit industry
- New Flyer Kinetik® products as a cost-effective alternative
- Technical recommendations
Supply Chain Solutions
We offer a variety of solutions that can help to eliminate costly steps in the parts purchasing and inventory management process. Our dedicated team of specialists will work with you to customize a solution that meets all your needs.
We will work with you to develop an all-inclusive custom kit to allow for easier bus maintenance. The kits will streamline your ordering process and are a cost-effective alternative for any bus application.
Our experienced professionals are always ready to help and will ensure that your replacement parts are received quickly. Customers can request replacement parts by simply contacting one of our representatives and we will work with you to get your bus back on the road as soon as possible.
Mid-life overhaul programs are a great way to improve bus reliability, reduce unscheduled repairs, and ensure safe operations for passengers. Our team of experts will work together with our customers to build the work scope required during the overhaul.
Transit Information Viewer
Every Xcelsior® bus manual set includes a Transit Information Viewer (TIV) of all your Xcelsior manuals on DVD or USB with a customized home page. With TIV users can:
- Navigate easily using industry-standard terms
- Conduct high-speed searches for part numbers or text
- Enlarge illustrations to view smaller details
- View two pages at once in split-screen mode
- Print any page or range of pages