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How New Flyer Develops Forward-Thinking Fuel Systems with Swagelok

July 2, 2020 | New Flyer

Published by Swagelok

New Flyer is the largest bus maker in North America, employing more than 2,300 people at its manufacturing hub in Anniston, Alabama. Citizens around the world depend on its buses for reliable transportation, meaning New Flyer doesn’t compromise on the quality of its products—or that of its vendors.

“Our priority first and foremost is safety, and making sure we’re putting good, clean, quality buses on the road,” said Ben Wood, plant manager, New Flyer of America. “At the same time, our customers are facing increased pressure to reduce greenhouse gases, requiring new solutions.”

Delivering on these reliability and efficiency requirements, New Flyer has become the leader in low- and zero-emissions buses. To develop the alternative fuel systems that make these efficient, reliable transit solutions possible, New Flyer has worked closely with Swagelok for critical fuel system componentry and training services across its manufacturing operations. Here’s a snapshot of how this successful, ongoing relationship has taken shape:

The stakes:

  • Extreme reliability. “Our customers are twofold,” says Wood. “First are transit authorities, who buy and operate our buses and count on their reliability every day. More importantly, it’s the people on the street corner relying on those buses to get them to work, to the grocery store, and everything else.” It means that every part New Flyer sources must be reliable, and that supply of those parts is always on time.
  • Eliminating emissions. As transportation applications everywhere seek to reduce emissions, New Flyer’s hydrogen fuel cell and all-electric buses have proven popular. These cutting-edge applications require specialized components and system expertise to develop and market successfully.

The solutions:

  • Products suited for cutting-edge efficiency. Swagelok AFS valves provided an ideal fit with New Flyer’s forward-thinking applications, as well as a broad range of additional solutions for alternative fuel systems, including tube fittings and quick connects.
  • Complete training solutions. In addition to the parts themselves, Swagelok has helped train more than 100 New Flyer employees on installation and inspection best practices, helping manufacturing workers ensure quality parts are installed correctly in New Flyer’s alternative fuel system applications every time.
  • Close collaboration. With tight production schedules, on-time delivery is a necessity, and Swagelok has leveraged its local inventory of these unique parts and closely collaborated with New Flyer production teams to ensure success. “Quality components are central to the reliability of New Flyer’s alternative fuel systems,” said Wood. “It would stop our production if we didn’t have the proper fittings when we need them.”

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