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New Flyer"I would like to thank you and your staff for the help you delivered to Metro Transit and the poeple of Minnesota in the aftermath of the I-35W bridge collapse." click here to read the complete letter "I would like to congratulate New Flyer Industries on its recently won contract to provide B.C. Transit with the world's first fleet of zero-emission buses, powered by hydrogen fuel cells. This accomplishment is a testament to the vison, leadership and technological innovativeness of New Flyer Industries, in incorporating green technologies into its product lines.... It will be a source of pride that your hydrogen vehicles will be in use at the 2010 Winter Olympics, showcasing the design and technological innovativeness of New Flyer Industries..." click here to read the complete letter "I have been in bus purchasing for about 25 years, and our New Flyer heavy-duty vehicles have been some of the best purchases by far, in terms of reliability, quality and the follow-up from service and parts. These buses are ideally suited for shuttles - the low floors and wide entrances have virtually eliminated accidents and the CNG system has been an absolute godsend and has solved many of our emissions-related problems. New Flyer's follow-up after purchase has been fantastic; they are always there to help us, and they help us right away. We are so pleased with New Flyer and our new buses overall." "I am seriously impressed with the overall performance and ease of operation of the New Flyer vehicles at COTA. I can see New Flyer has done its research, and I want to say THANK YOU for producing such a well thought-out vehicle." "I would like to acknowledge the professionalism I encountered during my multiple visits to New Flyer. Specifically, the teams associated with Production and Engineering. During the manufacturing process of our coaches, both of these teams demonstrated timely problem solving, attention to detail and exceptional courtesy to me. I commend them on their work. This past year allowed me to see first hand the excellent quality of both the New Flyer coaches and the team and the Crookston factory." Hybrid Vehicles"One of the more appealing things about a hybrid is that it has almost no impact to the infrastructure of a normal transit agency." Mr. Boon added, "It (the New Flyer DE60LF) performs well, provides good comfort, has an acceptable noise level, good emissions and excellent reliability. We’re very pleased with our fleet purchase of 213 vehicles and the support New Flyer delivers with their product." "SEPTA is extremely proud of our diesel-electric hybrid bus fleet manufactured by New Flyer. Our fleet of 32 vehicles is used in routine daily service with no special treatment and has achieved greater reliability numbers than its diesel counterpart. In addition to emission superiority, which we have confirmed with extensive testing, the hybrids have achieved 25% greater gas mileage, superior brake lining life and they accelerate faster." "BC Transit is committed to identifying and adopting new technologies for public transit. As well as environmental quality advantages, the New Flyer hybrid electric bus has major advantages in lower fuel costs as well as operating and life cycle costs." "The transit industry has done a better job of adopting clean fuels and advanced propulsion systems than any other sector. This progress would not have been possible without the leadership of bus manufacturers such as New Flyer Industries. From gasoline hybrids to natural gas buses, New Flyer Industries is playing a leadership role in terms of providing affordable buses that improve air quality, reduce dependence on foreign oil, and produce fewer greenhouse gas emissions." "ISE is very excited to have its hybrid drive product line offered for volume commercial sales by the market leader in alternative fuel and hybrid buses, New Flyer. New Flyer's highly regarded products combined with ISE's advanced drive systems, offer customers an environmental friendly, heavy-duty bus unparalleled in the industry. We look forward to our continued partnership in providing efficient, clean buses to the transit industry." "In every acceleration test, this vehicle has outperformed every other vehicle we have on the property....You don't feel the shift; it's a very smooth transition." "I like to have a piece of equipment that's dependable, and that I can have a sense of ownership in. This unit is put together so well." "It performs well, has good reliability, provides good comfort, and has an acceptable noise level, good emissions, and excellent reliability." "I would like to thank you and the New Flyer staff for the wonderful job on our hybrid fleet. Just as our last build - DE40LF and C40LFs, the first ST 60' hybrid bus, DE60LF, 9600 shows the quality and workmanship. Fits and finishes from the bike rack to the rear bumper represent you staff's effort and diligence. This has been one of the most labor intensive contracts for me, but as long as New Flyer builds high quality buses, I am certain we will continue to do business with the New Flyer." "ISE is pleased that North America's leading bus manufacturer, New Flyer, has shown confidence in our gasoline-electric hybrid system. The large orders we are receiving show that the transit industry is equally pleased with this result of New Flyer-ISE Collaboration." DE60LF Southwest Hybrid Tour "My thanks to you for providing New Flyer's Hybrid Articulated Coach at our property for inspection and demonstration rides. This was a great opportunity for GGT staff to touch, feel, and ride in a coach utilizing Hybrid technology. For many it was their first experience with Hybrids. I must admit that I have received only positive comments from my staff. This is not an easy group to impress as GGT operates a very upscale and updated fleet of suburban coaches, incorporating custom designed interiors and special "GGT" optional equipment. As such, hats off to New Flyer for the quality, performance, and meticulous appointments apparent on this coach."Northern California Maintenance Manager "When going through the selection process, we reviewed various manufacturers and types of alternative fuel and hybrid propulsion systems for buses. The decision to go with the New Flyer buses, powered by GM-hybrid systems, was based on the success and proven use in other transit systems, and the overall benefits that these vehicles will provide Metro and its passengers." Parts Organization "I wanted to take the opportunity to express what a pleasure it is to deal with all the people at New Flyer Parts. We have been a customer for 9 years now and it just keeps getting better! I don't want to single out anyone, because I am afraid I would forget someone - and I wouldn't want to do that. All of the phone reps. have always been absolutely top-notch, from day one. We here at EMTA look forward earnestly to many, many more years of dealing with New Flyer Parts." Warranty/Customer Services "The team New Flyer put together for our retrofit project did a wonderful job. They stayed focused on the task and were able to complete it with little or no interference to the division operation, which is always appreciated." Dennis Hall, Daytime Shop Foreman, Fort Worth, Texas
"I’ve worked in the transit industry for over 30 years and have done business with every new bus manufacturer in the marketplace over that time either as a customer for new buses or aftermarket parts. I’m familiar with virtually every aspect of the process of building, maintaining and operating buses in an urban setting and have found New Flyer to be among the best if not THE BEST at providing all things needed to keep our bus fleet in revenue service 24/7-365. New Flyer has distinguished itself by providing superlative service/warranty support for new buses and both inside and outside parts sales support. Bus Rapid Transit "We are pleased to have selected New Flyer of America to provide the Rapid Transit Vehicles (RTV's) for our Bus Rapid Transit (BRT) project. This unique hybrid electric vehicle will provide a rail like image to allow RTA to brand the Euclid Corridor as our premium service. Today, RTA has three rapid transit lines; the Red, Blue and Green Lines. The vehicles that are being supplied by New Flyer will be the foundation of RTA's newest rapid transit line; the Silver Line. The RTV's will be quiet, environmentally friendly, cost-effective to maintain, and meets all the requirements of the Buy America regulations. It will be exciting for all of us to see this vehicle of the future operating in the historic Euclid Avenue, Cleveland's Main Street."Joe Calabrese, CEO and General Manager, Greater Cleveland Regional Transit Authority, Cleveland, Ohio Alternative-Fuel, Low Floor Buses "The Orange County Transportation Authority (OCTA) was recently named America’s No. 1 transportation system, and we rely on New Flyer buses to help us provide the exceptional transit service our customers have come to expect. OCTA currently operates more than 250 New Flyer diesel buses and they have proven to be an extremely dependable part of our fleet. We look forward to working with New Flyer in the coming years as we continue to modernize our fleet, starting with the purchase of 50 New Flyer CNG buses." "New Flyer's heavy-duty CNG buses have been in service for two years at the San Jose Airport and we have been very happy with their excellent performance. In addition to performance, these buses provide the benefit of improved air quality at the San Jose Airport." "As you know, all our buses have been delivered and they really look great! New Flyer has again exceeded Culver City’s expectations for high quality and manufacturing excellence of these complicated vehicles. I wanted to personally thank New Flyer and you, for providing Culver City with an outstanding product that I am positive will outlast our expectations with many quality years of continued revenue service. Your professional handling of our specifications and the manufacturing of our buses is typical, as it reflects New Flyer’s corporate attitude of excellent customer service. It’s refreshing to be partners with such a proactive and excellent company as New Flyer." "Mobility has always been one of the major barriers to employment for persons with disabilities and, thanks to New Flyer’s innovative thinking, a lot of the transportation challenges facing persons with disabilities in urban centers have been addressed." |
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